Terms of service

These Terms of Service (“Terms”) govern your access to and use of services provided by Roberts + Co (“we,” “us,” or “our”), a real estate brokerage powered by KW Commercial. By engaging with our services, submitting your information through our website or forms, or communicating with us via email or SMS, you agree to the following terms.

1. Services Provided

Roberts + Co offers real estate advisory, brokerage, and marketing services, primarily within the hospitality, multifamily, and industrial asset classes. Our services may include email and SMS communications related to:

  • New listings and investment opportunities

  • Property evaluations and updates

  • Market insights and newsletters

  • Appointment reminders and follow-ups

  • Promotions or offers from trusted partners

2. Consent to Receive Communications

By submitting your contact information, including phone number and email, you consent to receive:

  • Marketing and transactional emails from Roberts + Co

  • SMS and text messages (automated or manual) regarding services, updates, or inquiries

You acknowledge that:

  • Message and data rates may apply.

  • Consent is not a condition of purchase or service.

  • You may opt out at any time.

To unsubscribe:

  • Email: Click the “unsubscribe” link at the bottom of any message

  • SMS: Reply with “STOP” to any text message

3. Data Collection and Use

We collect and store information you provide voluntarily, such as your name, email address, phone number, and property preferences. This data is used to personalize your experience, fulfill service requests, and deliver relevant communication.

We do not sell or rent your personal data. We may share limited information with third-party service providers (e.g., email and SMS platforms) solely for communication and support purposes.

4. User Responsibilities

You agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your contact details and any communications received from us.

You must not misuse our website or communication channels for unlawful, misleading, or fraudulent purposes.

5. Limitation of Liability

Roberts + Co makes no warranties regarding the availability or accuracy of our communications or website content. We are not liable for:

  • Delays or failures in SMS/email delivery

  • Decisions made based on information provided via communication

  • Damages arising from unauthorized use of your contact information

6. Compliance

We adhere to applicable laws and regulations, including but not limited to:

  • The Telephone Consumer Protection Act (TCPA)

  • The CAN-SPAM Act

  • Applicable privacy laws (such as GDPR, where relevant)

7. Updates to These Terms

We may revise these Terms periodically. Updated versions will be posted on our website with a revised effective date. Continued use of our services indicates your acceptance of any changes.

8. Contact Us

For questions, requests, or concerns related to these Terms, please contact:

Roberts + Co | KW Commercial

phillip@robertsandco.co

(910) 839-8014